fj77's Privacy Policy
A transparent and detailed explanation of how secure your personal information is with us, and how it is used.
Last updated: 2026
fj77 ("we", "us", "platform") is a safe and reliable online gaming platform for players in Bangladesh. When you use our website, certain personal information is collected by us. In this privacy policy, we clearly explain what that information is, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.
Please read this policy carefully. By creating an account on fj77 or continuing to use the platform, you are considered to have given your consent to this privacy policy.
1. Data Collection — What Information We Collect
To provide our services on the fj77 platform and maintain a secure environment, we collect two types of information — information you provide directly, and technical information collected automatically.
1.1 Information You Provide Directly
When you register an account on our platform or use our services, we may collect the following information:
- Full name and proof of age (our platform is for users aged 21 and above only)
- Valid email address
- Mobile number (for payment verification)
- Payment information — mobile number linked to bKash, Nagad, Rocket, or Upay
- Any messages or documents you provide during support interactions
1.2 Automatically Collected Information
When you use the platform, some information is collected automatically, including:
- IP address and approximate geographic location
- Browser type and version, operating system
- Device identifier (device ID)
- Site usage patterns, pages visited, and time spent
- Information obtained through cookies and similar tracking technologies
2. Purpose of Use of Information
fj77 uses collected information only for legitimate and necessary purposes. We use your information for the following:
Service Operations
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotions
- Storing gaming history
Security & Compliance
- Preventing fraud and unauthorized access
- Verifying age and ensuring responsible gaming
- Complying with anti-money laundering procedures
- Conducting internal security audits
Customer Support
- Resolving issues via live chat and email
- Communicating on account-related matters
- Analyzing feedback to improve service quality
Improvement & Analytics
- Improving platform performance and usability
- Identifying and resolving technical issues
- Personalizing the user experience
3. Sharing Information & Third Parties
3.1 Authorized Third Parties
We may share information with third parties in the following circumstances:
- Payment processors: Mobile banking service providers such as bKash, Nagad, Rocket, and Upay receive limited information to complete your transactions. These services are governed by their own privacy policies.
- Technology & gaming providers: Game providers on our platform (such as Pragmatic Play, Spribe, JILI, PG Soft, and others) may receive the minimum information necessary to operate the games.
- Legal obligations: Information may be provided in compliance with valid orders from courts, regulatory authorities, or law enforcement agencies.
- Fraud prevention: Information may be shared with relevant authorities to assist in investigating suspicious activity.
3.2 International Data Transfers
Our technology infrastructure may operate on servers located in various countries. For any data transfers, fj77 ensures that each transfer follows SSL encryption and industry-standard security protocols. We apply industry-standard contractual safeguards to protect your information.
4. Cookie Policy
The fj77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of cookies we use:
- Essential cookies: Necessary for the basic functionality of the platform — maintaining login sessions, security verification, and so on. These cookies cannot be disabled.
- Functional cookies: Used to remember your preferences and settings, such as language selection.
- Analytics cookies: Used to understand how users interact with the site, which helps us improve our services.
You can control most cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
5. Data Security Measures
fj77 treats the protection of your personal and financial information as its highest priority. We use industry-standard security technologies.
SSL Encryption
All data transmissions are secured through SSL/TLS encryption.
Firewall
Advanced firewalls and intrusion detection systems are active around the clock.
Access Control
Only authorized personnel have limited access to specific data.
Regular Audits
Regular internal audits are conducted to identify security vulnerabilities.
6. Data Retention Period
fj77 retains your personal information for as long as is necessary to provide services and meet legal obligations.
- Account information: Retained for as long as your account is active, and for a specified period afterward as required by law.
- Transaction records: Retained long-term in compliance with financial regulatory requirements.
- Communication records: Support conversations and email correspondence are retained for a limited period.
- Technical logs: Kept for a limited period for cybersecurity analysis, then deleted.
If an account is closed or you request deletion, we will delete or anonymize the information as promptly as possible, provided there are no legal obligations requiring us to retain it.
7. Your Rights
As a fj77 user, you have certain important rights regarding your personal information. We respect these rights and support you in exercising them.
Right of Access
You may request a copy of your personal information stored with us at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted, provided there are no legal obligations requiring its retention.
Right to Object
You may object to the processing of your information for specific purposes.
How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We respond 24/7 via live chat or email. We will process your request after verifying your identity.
Support email: [email protected]
8. Protection of Minors
We do not intentionally collect any personal information from minors (under 21). If we discover that a minor has created an account or provided information, we will immediately close that account and delete the associated information.
If you believe a minor has registered on our platform, please contact us at [email protected].
9. Policy Changes
fj77 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will:
- Update the "Last updated" date at the top of this page.
- Where applicable, notify registered users by email.
- For significant changes, a temporary notice may be displayed on the platform.
Continuing to use the platform after an update will be considered acceptance of the revised policy. We therefore recommend reviewing this page periodically.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The fj77 support team provides assistance 24/7 in both Bengali and English.
- Live Chat: available directly on the platform, 24/7
- Email: [email protected]
Related Pages
View our other policy and information pages: